FrancoGifts
FAQ
Straight answers
- Is FrancoGifts a store?
- No. FrancoGifts is our umbrella brand and creative home. Purchases happen on MyFureverMemories.com and PixnGifts.com — we built this site so you can learn who we are and how everything connects.
- Who runs FrancoGifts?
- Vidal and Addaly Franco, a husband-and-wife team based in Los Angeles. We own and operate the brands and work closely on design, operations, and customer experience.
- I need help with an order. Where do I go?
- Please use the support channels on the store where you placed the order — MyFureverMemories.com or PixnGifts.com — so we can match you to the right fulfillment and order records.
- I used your design tool and landed here. What should I do?
- You’re in the right place to understand the platform. When you’re ready to buy or finish checkout, return to the store you started from. If something about the tool itself is unclear, contact us and pick “FrancoGifts Design Platform.”
- Do you donate or work with nonprofits?
- We support community efforts in line with NuestroPuebloValle.org and Alumbrando Caminos. Read more on our Community page — we keep that story modest and service-focused.